What should be done if a client's scalp is irritated during a service?

When a client's scalp is irritated during a service, it is crucial to prioritize their health and safety. Discontinuing the service immediately is the correct action to take, as it prevents further discomfort and potential damage to the scalp. Recommending a doctor if necessary underscores the importance of professional medical evaluation, especially if the irritation could stem from an allergic reaction or other serious condition.

Addressing the client's discomfort in a timely manner helps maintain a safe and professional environment. It's also essential for the cosmetologist to ensure that the client's well-being is prioritized above all else. Other options, such as continuing the service or applying soothing products, could exacerbate the situation or create further complications. Therefore, taking immediate action by discontinuing the service is the best course of action.